Didi halts carpooling across China after passenger's murder

Engadget ---------- Didi Chuxing has suspended its Hitch carpooling service across all of China in the wake of a driver raping and killing a passenger on August 24th. The ridesharing company wanted time to address the "many deficiencies" with its customer service approach that appear to have cost the victim her life, including the "cumbersome and rigid" process of sharing information with police. A customer had complained to Didi about the the driver's sexually threatening behavior a day before, but the company didn't follow through with an investigation that might have banned the driver in time to prevent the tragedy. To learn more click on the picture below to read the article.