• Safi Bello

CFPB Orders Mastercard & UniRush To Pay $13 Million For RushCard Breakdowns That Cut Off Consume

On Wednesday February 1, 2017 the Consumer Financial Protection Bureau took action against Mastercard and UniRush for breakdowns that left tens of thousands of economically vulnerable Rushcard users unable to access their own money to pay for basic necessities. In October 2015, a rash of preventable failures by Mastercard and UniRush meant that many customers could not use their Rushcard to get their paychecks and other direct deposits, take out cash, make purchases, pay bills, or get accurate balance information. UniRush then failed to provide customer service to many consumers who reached out for help during the service breakdown. The CFPB has ordered Mastercard and UniRush to pay an estimated $10 million in restitution to tens of thousands of harmed customers. The CFPB also fined Mastercard and UniRush $3 million. For more in depth information on CFPB ordering Marstercard and UniRush to pay $13 million for Rushcard breakdowns that cut off consumers' access to funds click on the picture below to read the CFPB press release.

CFPB Orders Mastercard and UniRush to Pay $13 Million for RushCard Breakdowns That Cut Off Consumers' Access to Funds - Read More from CFPB

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