• Safi Bello

A.G. Outlines Impact Of Spectrum-Time Warner Cable's Alleged Fraud & Issues Consumer Alert

Attorney General Eric T. Schneiderman issued a consumer alert today to provide New Yorkers with tips for selecting best internet service plan. This consumer alert follows the Attorney General's announcement yesterday of his office's lawsuit against Charter Communications Inc. ("Charter") and its subsidiary Spectrum Management Holdings, LLC, (f/k/a Time Warner Cable, Inc.,) (together, "Spectrum-TWC") for allegedly conducting a deliberate scheme to defraud and mislead New Yorkers by promising internet service that they knew they could not deliver. With over 570,000 subscribers in the Western New York region, Spectrum-Time Warner Cable is the largest supplier of internet service in the state. The complaint alleges that since January 2012 Spectrum-TWC's marketing promised subscribers who signed up for its internet service that they would get a "fast, reliable connection" to the internet from anywhere in their home. But a 16-month investigation by the Attorney General's office - which included reviewing internal corporate communications and hundreds of thousands of subscriber speed tests- found Spectrum-Time Warner subscribers were getting dramatically short-changed on both speed and reliability. For more in depth information on Attorney General Eric Schneiderman's outline impact of Spectrum-Time Warner Cable alleged fraud and issuing consumer alert click on the picture below to read the press release.

A.G. Outlines Impact Of Spectrum-Time Warner Cable's Alleged Fraud In Western NY, Issues Consumer Alert To Assist New Yorkers In Choosing The Best Internet Service - Read More from the Attorney General's office

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